Home   En Español About Us Locations & ATMs Careers Contact Us Feedback
Illinois State Bank
User Name:
Forgot your password? 
Login help.  New user? 
Log in.
New User 
Full Acct #:
Password:
Forgot your password? 
New user? 
Log in.
Log in.
Forgot your password? 
New user? 
Log in.
Find the best rate for you.
Tools for good decisions.
Get started today.
Additional Surcharge-free ATMsMoneypassATM Access STAR sf
Doing my part for the environment. Sign up for free eStatements today!
More For You
How Do I?

Privacy Policy

Our Commitment to You

Your trust is the cornerstone of our relationship. We understand that you have entrusted us with your private financial information and we do everything we can to maintain that trust. That is why we work diligently to safeguard your privacy and the information you provide us; whether in person, over the phone, or via the Internet. We even maintain "Do Not Mail", "Do Not Phone", and "Do Not Email" lists to further respect our customers' desire for privacy.

Children's Privacy Policy

Regarding information gathered from children under 13 years of age.

North Shore Bank sets up accounts for children ages 13 and under to allow them to learn about money and savings at an early age.

In doing so, we ask for specific information from both the minor and a parent/guardian before the account is opened. North Shore Bank does not condition a child's participation in activities on the disclosure of more information than is reasonably necessary to participate in such activity.

What information is requested?

The information that we request from the minor during the application process is:

  • First name
  • Last name
  • Social Security Number
  • Date of birth

The following information is requested from the parent/guardian at the beginning of the application process:

  • First name
  • Last name
  • Street Address
  • City
  • State
  • Zip code
  • Daytime phone number
  • E-mail address
  • Social Security Number
  • Date of birth
  • Drivers license number
  • State in which drivers license was issued
  • A unique identifier (for identification)

How is this information used?

The information requested is used to set up accounts and is sent to our secure database. A parent/guardian signature is required to open an account for a child under the age of 13. (Until a signature is obtained, the information is not used.) If you wish to contact the Customer Support Center in regards to this information, they can be reached at 1-877-672-2265.

Is my child's information given to any 3rd party source?

As with all customer information gathered through our Web site, we do not share it with any 3rd party source. If you wish to review the information that has been gathered on either yourself or your child or you wish to have the information on your child removed from our records please contact us by phone, e-mail, or write us at:

North Shore Bank
15700 West Bluemound Road
Brookfield, WI 53005
Attn: Customer Assistance

Still have questions? We can help.

  • E-mail us.
  • Call us at 877.672.2265.
    (8:30 a.m. until 7:00 p.m. CST, Monday through Friday, 9:00 am until 3:00 pm CST, Saturdays, & 10:00 am until 1:00pm CST, Sundays, excluding bank holidays)
  • Stop by your neighborhood branch.